About Hospital Quality
These visualizations show results for two types of hospital quality measures reported by the Centers for Medicare and Medicaid Services (CMS):
- Patient Experience Measures: Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). Based on the HCAHPS survey, CMS provides public information on patient perspectives of their hospital care.
- CMS Patient Safety Indicators (PSIs): Complications and Deaths. CMS provides public information on rates of complications and deaths occurring in hospitals. The PSIs were developed by clinical experts as indicators of the quality of hospital care for adult patients.
Procedures Descriptions
Patient Experience Measures
Nurses “always” communicated well: The percentage of patients who reported that their nurses “Always” communicated well.
Doctors “always” communicated well: The percentage of patients who reported that their doctors “Always” communicated well.
Patients “always” received help as soon as they wanted: The percentage of patients who reported that they “Always” received help as soon as they wanted.
Patients who gave a rating of “9” or “10” (high): The percentage of patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest).
“YES”, patients would definitely recommend the hospital: The percentage of patients who reported YES, they would definitely recommend the hospital.
CMS Patient Safety Indicators (PSIs): Complications and Deaths
Maternal Health – Elective Delivery: This measure shows the percentage of pregnant individuals who had elective deliveries 1-2 weeks early (either vaginally or by C-section) whose early deliveries were not medically necessary. Lower percentages are better.
Rate of Complications for Hip/Knee Replacement Patients: During or after hip/knee replacement surgery there is a chance that a patient may experience a problem or complication. This measure includes Medicare FFS beneficiaries 65 or older electively admitted for hip/knee replacement and continuously enrolled for 12 months prior to hospital admission. Lower numbers are better.
Unplanned Visits – Rate of Readmission After Hip/Knee Replacement: This measure shows the ratio of the predicted to expected number of unplanned hospital visits within 7 days of a same-day surgery at a hospital outpatient department. A hospital with lower ratios of unplanned hospital visits following an outpatient surgery may do a better job avoiding complications and providing follow-up care.
Unplanned Visits – Rate of Readmission After Discharge from Hospital (hospital-wide): The overall rate of unplanned readmission after discharge (also called “hospital-wide readmission”) focuses on whether discharged patients were hospitalized again within 30 days. Patients may have returned to the same hospital or to a different hospital and may have been readmitted for a condition related to their recent hospital stay or for an entirely different reason. The rate of unplanned readmission shows whether a hospital is doing its best to prevent complications, provide clear discharge instructions, and helping to ensure smooth care transitions.
Featured Reports
More About Outpatient Services
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Other Reports
Top procedures by number of claims and total spending.
See publicly available quality measures for Accountable Care Organizations (ACOs) in Delaware.
See publicly available quality information for hospitals in Delaware.
